Faqs

What is Al Absar AE?

Al Absar AE is a premium luxury perfume brand based in the UAE, offering a wide range of exclusive Arabian fragrances and long-lasting scents for men and women.

What products do you sell?

We sell a variety of luxury perfumes and fragrance collections, including signature lines like Divine Series, Celeste, Treat Series, Melted Series, and other exclusive scents.

Do I need an account to shop?

No, you can shop as a guest. However, creating an account helps you checkout faster and track orders more easily.

Can I return or exchange my order?

Yes, you may be eligible for a return or exchange within a certain time period. Please refer to the Refund & Return Policy page linked in the footer for full details.

Are the perfumes authentic?

Yes. All perfumes sold on Al Absar AE are genuine, high-quality fragrances, created with premium ingredients.

How can I track my order?

After placing an order, you’ll receive tracking information via email or within your account dashboard. Contact support if you need help tracking your delivery.

Do you offer gift packaging?

Special packaging options may be available — check product pages or contact us for gift requests.

Can I cancel my order?

Orders can typically be cancelled before they ship. Contact customer support as soon as possible to request cancellation.

Where are your perfumes made?

Our fragrances are developed under the expertise of ABC Fragrances in Dubai, combining high-quality ingredients sourced globally to create elegant and memorable scents.

How do I place an order?

Browse our collection on the website, select your desired perfume, add to cart, and proceed to checkout. You can log in or checkout as a guest to complete your purchase.

How long does delivery take?

Delivery times depend on your location and shipping method chosen. Estimated delivery will be provided during checkout before payment.

Are your perfumes long-lasting?

Yes, our fragrances are crafted to offer rich, long-lasting scents with premium blends suitable for both everyday wear and special occasions.

How can I contact customer support?

You can contact us via:

  • Email: contact@alabsar.ae
  • Phone: +971 50 997 3620
  • Address: 306, Abraj Al Mamzar, 54th Street, Dubai, UAE

Are there offers or new fragrance launches?

Yes! Visit our New Arrivals section to see the latest perfume releases and seasonal collections.

Can I follow you on social media?

Yes, stay updated with brand news, launches, and more through our official Instagram account.

What types of products do you sell?

We offer a wide range of perfume collections, including New Arrivals, Divine Series, Celeste, Treat Series, and Melted Series. Each collection features unique fragrances for men, women, and unisex options.

How do I place an order?

  • Browse our collections on the Our Perfumes section.
  • Select the fragrance and size you want.
  • Add to cart and proceed to checkout.
  • You’ll be guided to enter shipping and payment information.

Orders can be placed directly on our website.

What payment methods are accepted?

We accept standard online payment options. Various methods are displayed at checkout to make your shopping smooth and secure.

Do you ship internationally?

Shipping availability and rates outside the UAE are calculated during checkout. Contact customer support for more details.

Do you offer samples or trial options?

At this time, sample availability isn’t specifically listed on our website. For sample requests, contact us directly through email or the contact form.

Can I buy directly from a physical store?

The website focuses on online purchases. If you’re interested in retail stockists or boutiques carrying our fragrances, contact us for location details.